Asia Gaming Privacy Policy – Our Commitment to Protecting the Personal Data of Malaysian Users

Welcome to the Privacy Policy page Asia Gaming. We understand that your trust in us is not something to be taken lightly. When you register and use our online betting platform at asiagaming.ws — whether to bet on Malaysia Super League football, BWF World Tour badminton, Texas Hold'em poker, e-sports or Live Casino — you are entrusting us with your personal information. We take this responsibility very seriously.

This Privacy Policy explains what information we collect, why we need it, how we use it, who may have access to it, and your rights as the owner of that data. This Policy applies to all users of the platform Asia Gaming regardless of how they access the platform — whether through a web browser, mobile app, or any other available access method.

Asia Gaming only collect data that is genuinely necessary to provide a safe, fair, and effective service to all members. We do not collect irrelevant or excessive information. The following are the categories of data we collect:

Asia Gaming collect members' personal information through several transparent and controlled channels. We never purchase data from third parties or gather information without your knowledge:

• Account Registration: Basic information you provide when creating a new account on the Asia Gaming platform.
• KYC Verification: Documents such as a copy of your identity card, requested to verify your identity for security purposes and compliance with anti-money laundering laws.
• Financial Transactions: Details relating to deposits and withdrawals via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, or FPX through Maybank2u or CIMB Clicks.
• Platform Usage: Data automatically generated when you use the platform — including betting logs, games played, session duration, and usage patterns.
• Communications: Information you share when contacting the Asia Gaming customer support team via live chat or email.
• Cookies & Tracking Technologies: Technical data collected automatically via cookies and tracking pixels during your visits to our website.

Asia Gaming use the information we collect solely for legitimate, stated purposes. We do not use your data for anything beyond the defined scope without obtaining your consent first:

• Account Management: Creating, maintaining and protecting your Asia Gaming account, including processing logins and two-factor authentication.
• Transaction Processing: Processing deposits and withdrawals efficiently and securely via your chosen eWallet and FPX methods.
• Fraud Prevention: Detecting and preventing fraudulent activity, money laundering, account hacking, and platform abuse.
• Legal Compliance: Fulfilling Malaysian legal obligations, including Anti-Money Laundering (AMLA) requirements and other applicable financial regulations.
• Service Improvement: Analysing usage patterns to improve the user experience, platform interface, and Asia Gaming's game offerings.
• Customer Support: Providing effective technical assistance and support whenever you reach out to us.
• Marketing Communications: Sending promotional information, bonus offers, and the latest Asia Gaming news — only to members who have consented to receive such communications.
• Responsible Gaming: Monitoring gambling patterns to proactively identify signs of problem gambling and offer appropriate support.

This is the question most frequently asked by our members Asia Gaming — and the answer is clear: we does not sell, rent or trade your personal data to any third party for their own commercial purposes. Full stop.

However, there are limited situations where Asia Gaming may need to share your data with the following parties, and only to the extent necessary:

• Technical Service Providers: Companies that help us operate the platform's infrastructure — including cloud computing providers, payment gateways (Touch 'n Go, GrabPay, DuitNow, etc.) and cybersecurity services — are all bound by strict confidentiality agreements.
• Malaysian Regulatory Authorities: When required by Malaysian law, such as court orders, requests from Bank Negara Malaysia, the Securities Commission, or law enforcement agencies in financial crime investigations.
• Selected Business Partners: In the event of a merger, acquisition or sale of company assets — where the new recipient will be bound by the same or stricter privacy policy.

Asia Gaming continuously invest in the latest security technologies and processes to ensure all members' personal data is protected to the highest standard. Security is not optional — it is the foundation of the trust you place in us.

• 256-bit SSL Encryption: All data transmitted between your browser or app and Asia Gaming's servers is encrypted using the latest TLS protocol — the same standard used by financial institutions worldwide.
• Data-at-Rest Encryption: Sensitive data stored in our databases is encrypted using AES-256 algorithms, ensuring it remains unreadable even in the event of unauthorised server access.
• Two-Factor Authentication (2FA): We encourage all members to enable 2FA for an additional layer of protection on their Asia Gaming account.
• Internal Access Controls: Only Asia Gaming staff who require data access to carry out their duties are granted permission, and all access is monitored and recorded in an audit log.
• Regular Penetration Testing: Our security team conducts regular penetration testing to identify and close system vulnerabilities before they can be exploited.
• Incident Response Plan: Asia Gaming has clear procedures in place to handle data breaches, including notifying affected members within 72 hours should an incident occur.

Platform Asia Gaming use cookies and similar tracking technologies to enhance the user experience, maintain login session security, and understand how members use our platform. The following are the types of cookies we use:

You can manage your cookie settings through your web browser at any time. Please note, however, that disabling essential cookies may affect the core functionality of the platform. Asia Gaming.

As a member Asia Gaming and the owner of your personal data, you have the following rights, which we fully respect and are committed to fulfilling within a reasonable timeframe:

To exercise any of the above rights, please contact us by email at privacy@asiagaming.ws or via our platform's live chat. We will respond within 30 business days.

Asia Gaming retain your personal data only for as long as necessary to fulfil the purposes stated in this policy, or as required under Malaysian law:

• Active account data: Retained for as long as your Asia Gaming account remains active, and for the required period following account closure to meet legal obligations.
• Financial transaction records: Retained for a minimum of 7 years in accordance with the Anti-Money Laundering Act and the requirements of the Malaysian Ministry of Finance.
• Customer support communication logs: Retained for 3 years from the date of the last interaction.
• Technical data and system logs: Retained for 12 months for security and technical troubleshooting purposes.
• Marketing information: Retained until you choose to opt out of receiving marketing communications from Asia Gaming.

Once the relevant retention period has ended, your personal data will be securely deleted or anonymised so that it can no longer be linked back to your identity.

Platform Asia Gaming is intended exclusively for users aged 18 and above. We do not knowingly collect, store or process personal data of individuals under the age of 18.

Should we become aware or discover that personal data belonging to a minor has been entered into our system, we will take immediate action to delete that data and close the account in question. Parents or guardians who suspect their child has registered on the platform Asia Gaming are advised to contact us immediately at privacy@asiagaming.ws.

Asia Gaming reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new Malaysian legal requirements, or features added to the platform. Each new version will be published on this page with a clear update date.

For material amendments — those that significantly affect how we use your data — we will send email notifications to all registered Asia Gaming members at least 14 days before the changes take effect. By continuing to use the platform after the effective date, you are deemed to have accepted the amended policy.

If you have any questions, concerns, or complaints regarding how Asia Gaming handle your personal data, please do not hesitate to contact us. We are committed to providing a transparent and thorough response to every privacy enquiry.

• Privacy Email: privacy@asiagaming.ws (response within 3–5 business days)
• Live Chat Platform: Available 24/7 in Bahasa Malaysia via the bottom-right corner of the Asia Gaming platform
• General Support Email: support@asiagaming.ws